Cypress Solutions, Inc.

1) Who we are

Cypress Solutions, Inc. (“Cypress Solutions,” “we,” “us,” “our”) provides web asset management, maintenance, design, consulting, and related services.

Contact:
Email: info@cypress.solutions
Phone: (256) 338-8383
Address: 50 Cherry Ln, Pell City, AL 35128

2) Information we collect

We may collect information in the following ways:

• Information you provide: name, email address, phone number, company name, website URL, project details, and communications you send to us.
• Website usage information: IP address, device/browser data, pages visited, referring/exit pages, and approximate location derived from IP.
• Cookies and similar technologies: used for core functionality, analytics, and improving the site experience.

3) How we use information

• Provide and support our services and respond to requests.
• Send administrative and service-related communications.
• Improve our website, services, and internal operations.
• Comply with legal obligations and prevent fraud or abuse.

4) SMS/Text Messaging (A2P/10DLC Compliance)

If you provide your mobile number and opt in to receive SMS/text messages from Cypress Solutions, Inc., we may send messages related to customer support, appointment scheduling, service updates, project notifications, and, where explicitly authorized, marketing communications.

• Consent: SMS consent is not a condition of purchase.
• Message Frequency: Message frequency varies based on your interaction with our services.
• Message & Data Rates: Message and data rates may apply.
• Opt-Out: You may opt out at any time by replying STOP. You will receive a confirmation message and no further SMS messages will be sent.
• Help: Reply HELP for assistance or contact support@cypress.solutions.

Mobile Data Protection Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service platforms or CRM systems) is permitted solely for operational purposes. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) How we share information

We do not sell personal information. We may share data only with:

• Service providers (hosting, CRM, analytics, messaging platforms) processing data on our behalf.
• Legal authorities when required by law.
• Successor entities in the event of a merger or acquisition.

6) Data retention

We retain information only as long as necessary for business operations, contractual obligations, and legal compliance.

7) Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system can guarantee absolute security.

8) Your rights and choices

• You may request access to or correction of your personal information.
• You may unsubscribe from marketing emails using the provided link.
• You may opt out of SMS communications at any time by replying STOP.

9) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Policy updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11) Contact us

For questions about this Privacy Policy, contact:

Cypress Solutions, Inc.
Email: info@cypress.solutions
Support: support@cypress.solutions
Phone: (256) 338-8383
Address: 50 Cherry Ln, Pell City, AL 35128